FAQ
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FAQ: How is being a Club Caribe member better than being a hotel guest?

The quick answer to this question is easy. Nothing quite beats knowing that you belong, and there is nothing more special than knowing you belong to something magnificent. Your Club Caribe membership at Villa del Palmar Cancun is just that, an incredible investment in magnificent vacation experiences. Every time you arrive and see the turquoise Caribbean Sea lapping on the white sand directly in front of Villa del Palmar Cancun or you are greeted by name at the weekly member’s cocktail, or you arrive to your suite and delight at the elegant decor and plush finishings, you are reminded that you form part of an incredible residence club.

However, your benefits do not stop there. In fact, as Club Caribe members you also receive additional privileges that make being a member at Villa del Palmar a class above arriving as a hotel guest. Just take a look below:

Residence Club Members Exclusive Check-in

No need to wait in line, members have their own check-in concierge team to make sure you can start your vacation as soon as you arrive to Villa del Palmar Cancun.

Flexible Club Caribe Points

Club Caribe points are completely flexible. You can use as little as 2 day intervals at both Villa del Palmar Cancun as well as Garza Blanca Residence club. The Club Caribe points program gives you the flexibility to vary the size of the unit you stay in, bank and borrow points for up to five years (biennial members – 1 year) and use “preferred points” from weeks 18 to 43 (not including holidays) by covering pro-rated maintenance fees.

Members-Only Toll Free Number

Enjoy a designated Club Caribe concierge service on a toll free number to help you pre-book serves in the spa, tours, activities and any special events like birthday and anniversaries.

Internal Club Exchanges

Your Club Caribe membership makes exchanges between Villa del Palmar Cancun and Garza Blanca Residence Club effortless, including any future resorts.

First Option Suite Getaway 


For Villa del Palmar Cancun members wishing to rent their use period, the Suite Getaway service can help.

Additional Nights

Extending your stay a night or two is no problem when availability allows. Just pay the pro-rated maintenance quota.

Medical Evacuation Insurance

Your Club Caribe membership covers emergency evacuation insurance for members and their immediate family, although it does not cover medical expenses.

2 Years in Advance Bookings


Club Caribe Members can make reservations up to 24 months in advance.

International Exchange Programs


Take advantage of Villa del Palmar Cancun’s affiliation with international exchange giants, Interval International.

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