Club Caribe members will be pleased to read that with just over a few months as General Manager of Villa Del Palmar Cancun, Germain Gallardo is making tremendous strides to elevate your family friendly resort into a whole new realm, where members can truly indulge in the ultimate vacation experience. His goal of surpassing all other resorts in the area has been carefully planned out and movements toward a new and improved Villa Del Palmar Cancun are already in motion.
Gallardo’s inspiration, which he coins as “Passion Points,” aims to exceed expectations in five of the areas most important to our members and guests: Family, Wellness, Culinary Arts, Discovery and Romance, with specific elements and activities being put into place for each facet.
The first of the passion points to be fully targeted at the resort is Culinary Arts, and you will already be able to note Gallardo’s influence, along with that of his team of experts, on your next visit. Plans to exceed the previous high standards of service and food quality at Villa del Palmar Cancun’s delicious dining venues began with implementing ways to make La Casona, the resort’s gourmet steakhouse, and its menu all the more sophisticated and delectable.
For a truly enhanced experience, Gallardo’s team hired a new highly accomplished food and beverage manager to build upon the work of his successful predecessor to oversee restaurant operations, and expanded La Casona’s menu to include even higher quality food selections and more gourmet choices. The restaurant’s staff was also re-trained in white-tablecloth (fine dining) techniques and standards with the intention of providing a service that will impress each and every guest.
Gallardo and his team plan to continue to inspire and cultivate the resort’s culinary arts by focusing their attention on the food service in the beach and pool areas, as well as the room service provision, while beginning efforts with the other four Passion Points.
As loyal Club Caribe members, we hope you will visit the resort soon to find out what other changes Gallardo and his team have in store to raise the quality of your membership ever higher.