All posts filed under: My Membership

All About Booking Your Holiday Time

The holiday season is a peak time for the hotel industry and we want to make sure that you know as much as you can so you can secure your holiday booking. The Club Caribe booking system works on a first come, first served basis, and you can improve your chance of securing a reservation by booking as early as possible. You may also want to consider upgrading your membership to ensure you have more than enough points to stay during the holiday weeks in the suite that you like most. The more points you have, the more possibilities you can enjoy.    There are a number of requirements that must be met to be able to book holiday time using your Club Caribe membership. We often get members asking us about when the holiday weeks are and how to book them so here is a quick overview, which we hope you will find useful.    The Holiday Weeks  Keep in mind that the number of club points required to stay at any of the resorts offered by your Club Caribe membership during the holiday weeks is higher than at other times of the year.  What are the …

Standardization of Discounts

Owning a membership is your ticket to vacationing better and you can choose the vacation option that works best for you. As a valued member of the Club Caribe family, you can expect to enjoy numerous benefits of your home away from home in any of our fabulous destinations, including Cancun, Puerto Vallarta, Riviera Nayarit, Los Cabos, the Islands of Loreto and the Sierra Madre. Through your support and loyalty, you have earned the right to special treatment including discounts and benefits.   Previously, there was some confusion about discounts, as some of the resorts were handling the program differently in each region. To make things easier, we have worked with all destinations to standardize and clarify the discounts and now members will get the same great benefits no matter where they choose to stay! Make sure you take advantage of the member discounts you are entitled to.  All resorts will offer three different types of cards:  Gold Card: All regular Gold Members will receive a 10 per cent discount on Food & Beverage outlets, Palmita Market, Spa Services and Activities/Tours through Travel Agencies. Members are not required to …

How To Avoid Timeshare Scams: Some Practical Tips

The great news is that if you are reading this from your monthly Club Caribe newsletter, you are already a vacation club member. The not so great news is that the amount of reported cases of scammers targeting vacation club owners has increased.   The scammers attempt to lure new buyers and vacation club owners into their schemes by promising ways for them to make money from their membership. Follow the tips below to help keep yourself protected from potential scams:  Rental Agency Scams  As a vacation club member, you may not always have the opportunity to travel and it can seem like a good idea to rent out your timeshare. There has been a recent timeshare scam by “timeshare advocates” that claim to be able to help you rent your timeshare. This scam involves requesting upfront fees and once these fraudsters have received your payment, they disappear with the money.  There are legitimate companies that will help you rent out your timeshare, but before selecting one, make sure you do your research and go with a well-known agency. The best way …

The Ins and Outs of Using Your Membership

The Ins and Outs of Using Your Membership

We want you to know all the ins and outs about your Club Caribe membership to make sure that you know how to use it effectively.   The flexibility of your membership allows you to choose from all unit sizes and travel in all seasons based on the points you have available in your account. You can also tailor the number of days you wish to spend on vacation depending on the points required for each resort, season and unit type.  With such a flexible program, there are many ways to take advantage of the benefits your membership has to offer. You can use your points to stay at any of the Villa Group properties, depending on your membership type, including all Villa del Palmar Resorts in Cancun, Puerto Vallarta, Cabo and Islands of Loreto. You can use your VPA Cancun points to book. You can also use your VPA Cancun or Garza Blanca points to book your stay at Garza Blanca Preserve in Puerto Vallarta and future Garza properties in development.   If you love to plan ahead, you can make reservations at any Villa Group/Tafer resort as far as 24 months in advance. And if you know that next year won’t allow you the time to …

Points Flexibility Gives You More Choice

Points Flexibility Gives You More Choice

Our points based membership is designed to give our members as much flexibility as they need. We know that not everyone is the same, and while some people enjoy staying in the same type of unit at the same time every year, others would like to have the option to enjoy new experiences. Our points system allows you to do both if you wish. There are many ways that you can use your membership and the more club points you have, the greater your possibilities are.   Your membership is designed to be easy to use and allows you to make changes according to your specific vacation preferences. With a points based membership, there are many ways to use your allocated club points whether you want to take a short break and stay in a big unit or stay in a smaller unit for a longer amount of time, or have several vacations in one year staying at different resorts. You can even use your points for meal plans, spa services and room amenities such as champagne and chocolate covered strawberries.  We recommend that you take some time to look at your points chart and review the different scenarios open to you to see how you can play around with your points. We understand that sometimes having so many options is …

How to Protect Yourself from Fraudulent Scammers

How to Protect Yourself from Fraudulent Scammers

Find out what you can do to protect yourself from falling victim to a scam or fraud.   The evolution of the internet has made many things more convenient but at the same time it has opened us up to new risks. A new breed of scammers has found ingenious ways to circumvent security measures in order to rip off unsuspecting consumers. UVCI and the Villa Group are taking measures to implement new procedures and updating security protocols to ensure that the private information of our members is protected.   We have teamed up with ResortCom and the resorts and have tried to address this issue by updating hardware, software, permission levels, operational processes, industry audits, Payment Card Industry or PCI compliance, (the security standards for account data protection for sensitive information e.g. credit cards) and more.  We are committed to protecting our members from resale and timeshare industry fraud and to try and reduce the risk of this potential exposure we want our members to be educated on the preventative steps that they can take to keep themselves secure in order to not fall …

How to Optimize Your Membership for Peak Seasons

How to Optimize Your Membership for Peak Seasons

Understanding the ins and outs of how your member time works is key to getting the most out of your membership.  In this article, we answer some common questions to help you plan ahead.  Seasons of your Membership  Your membership is divided by seasons, with each season requiring a different amount of points to reserve accommodations. The three seasons are: Holidays, Winter and Summer.  Holiday season requires the most points to book, Winter season requires less points than Holiday season, and Summer season requires the fewest points. There are a few other restrictions, which are outlined below. HOLIDAY SEASON Holiday season weeks are the most popular weeks of the year for members to travel, and these weeks are also the time of year when the resort is in highest demand, so it’s important book as early as possible. You might even need to book up to 24 months in advance. * The Holiday season weeks are: Third week of February (President’s week or week 7) Holy week and Easter week (varies year by year) Thanksgiving …

Friends Count – Referrals Rewards Program

Friends Count – Referrals Rewards Program

Many Club Caribe members find they enjoy their vacation homes so much that they would like to share this lifestyle with their family and friends. Now, we’ve made it even easier to help your loved ones start living their dreams of owning a little slice of paradise. Refer your friends and family through our Friends Count rewards program, and earn bonus credits or cash back for every eligible referral who attends a sales presentation or becomes a member.   It’s easy. Just call 1-877-261-0480, email friendscount@garzablancapreserve.com, or visit us online at www.friendscountgb.com and let us know you would like to invite your friends to a presentation.

New Member Essential Information And Dates

New Member Essential Information And Dates

Welcome to the Club!  You have made the wonderful decision of joining the best Vacation Club in the world! Club Caribe provides members with the ability to vacation in style, enjoying the most luxurious accommodations in world class destinations, and the flexibility to tailor your vacations to any occasion with personalized options.  Now that you are a member, we would like to make sure you have some essential information, contacts and dates that are important to your membership.   Important Phone Numbers & Addresses:  ResortCom International, LLC (Servicing Company) 6850 Bermuda Road Las Vegas, Nevada 89119 For loan payments, maintenance fee payments, address and phone number changes, banking, borrowing or accelerating points, exchange assistance, reservations, and shuttle transportation.  Call toll free 1-877-722-4592 Web address: www.resortcom.com Email: memberservices@resortcom.com Resorts Addresses and Phone Numbers Villa del Palmar Cancun Carretera Punta Sam Km. 520, Mz9 SMZ2, L3 Zona Continental Isla Mujeres, Q.Roo, MX 77400 Phone: 011-52-998-193-2600 Villa del Mar / Villa del Palmar Puerto Vallarta Blvd. Francisco Medina Ascencio Km. 0.3 Puerto Vallarta, Jalisco, MX 48300 Phone: 011-52-322-226-1400 Villa …

New Summer Nights Entertainment Program

We would like to introduce the renovated nightly entertainment program at Villa del Palmar Cancun, which started on June 1st, 2019. All the activities, events and shows have been selected based on our members’ and repeat guests’ feedback with the intention to promote activities that create a truly family environment were everyone is able to enjoy. In this new program you will find a daily schedule of entertainment. Sundays Cinema at the beach featuring the greatest classic films. Mondays Bonfire under the stars, with wine and acoustic music. Tuesdays “Circus” show and “Urban” show. These two high-impact shows will alternate each Tuesday.   Wednesdays No Siesta, Just Fiesta: A show featuring traditional Mexican dancers. Thursdays Las Vegas Night: Casino tables and live music. Fridays Karaoke Night: Karaoke on the beach with a beach party and fire show. Saturdays Noche Cubana with our beloved Original Santa Fe Band from Cuba. We hope to see you there!