All posts filed under: My Membership

Airport Travel during COVID-19

Many of our members are probably wondering what airport travel is like during the coronavirus pandemic, which has impacted many of the safety protocols and processes at several businesses including at airports, on airplanes, and at restaurants and hotels, among others.  Brittany Blanscet, UVCI’s Member Marketing Manager, spent the first two weeks of August traveling to all of our destinations in Mexico in order to experience how travel is now and to provide our members with valuable insight about what to expect on your next trip to your home away from home.   Brittany reported back to us that airlines are actively enforcing the use of face masks. Passengers are required to wear face coverings at all times at the airport and during their flight (except for when eating and drinking). When booking flights online, you must consent to wearing a face mask, otherwise you will be prohibited from traveling. Mandatory face coverings are used by all airport staff and flight attendants as well.   Hand sanitizing stations have been placed throughout the airports, social distancing is being enforced with strategically placed signs throughout, and airplanes are being thoroughly disinfected. A few airlines, such as United, hand out disinfectant wipes upon boarding the plane.    Temperature screenings are taken on flights exiting the US and between destinations in Mexico. For passengers …

Earn Rewards when you Refer a Friend

Becoming a membership owner at Club Caribe is a luxury lifestyle investment choice worth shouting about. Don’t keep it to yourself, there are some things in this world so good that they are worth sharing with your nearest and dearest. Sharing the joy you feel at your stunning vacation home located in an idyllic tropical setting is just part of what makes a good friend!   Recommend a friend with Club Caribe’s exclusive referral program, Friends Count, and surround yourself with kindred spirits inspired by quality and good times ahead. To thank you for your loyalty and recommendations you will become entitled to receive Friends Count rewards (bonus credits with cash value) for every eligible referral that attends a Club Caribe Sales Presentation.   The benefits to you and your friends in this exclusive Friends Count owner referral rewards program offered by Club Caribe are so simple to enjoy and it is as easy as 1,2,3!  Refer an eligible friend or family member  Receive bonus credits for each eligible referral and watch your rewards grow each time a friend becomes a Club Caribe member.   Redeem your bonus credits in exchange for even more time in your favorite vacation spots.  To refer …

Elite Membership Benefits Update

If you are looking for the very best, Elite membership will give you everything you need to make the most of your vacation every time you visit with fantastic Elite program benefits. You’ll get complimentary unit upgrades, round trip transportation, massages and more.  Elite Membership offers three tiers, each with its own escalating benefits. Below we have outlined the exclusive privileges that each tier offers you. All Elite members will enjoy increased value and flexibility, which will enhance your vacation experience while staying at one of the many Tafer Hotels & Resorts.   All Elite members have the opportunity to use their vacation club points to stay at the exclusive Villa La Estancia. The luxury Villa La Estancia resorts are renowned for Five-Star service and exclusivity. *Please note that, bookings at Villa La Valencia are only available to Elite Four Star Members for a limited time.  ELITE BENEFITS  Four (4) Star Preferred Access 5,000-9,999 Total Points   borrow Club points, up to seven (7) consecutive years in advance  one-unit size and view upgrade seven (7) days prior to arrival  additional reservation booking window, 25 months in advance.  one (1) complimentary airport transportation round trip in a private luxury vehicle per year   two (2) complimentary Swedish massages per year  150% referral fees   Five (5) Star Preferred Access 10,000-14,999 Total Points  borrow Club points, up to ten (10) consecutive years in advance  one-unit size and …

Use Your Preferred Points to Book an Amazing Summer Getaway!

The summer is coming. Mexico is a great destination to visit in the summer with its beautiful beaches and alluring culture. Visitors can travel back in history while visiting the many archeological sites of Cancun, soak up the sun at beautiful white sand beaches in Puerto Vallarta, or go on an outback desert adventure in Los Cabos. The best thing about vacationing in the summer is that you can use your Preferred Points instead of your Club Points and bank your Club Points to take an extra-long winter vacation next year or even two winter vacations.   Your Preferred Points are additional points, equal to the amount of Club Points you own, to use during the summer months from weeks 18 to 43 (May through October) for a maximum of 14 nights.  You can think of Preferred Points as a bonus on top of your annual Club Points. To use them please call your Member Services department, you just have to pay the corresponding prorated maintenance fee for the points you choose to use.  If you desire to vacation with a group of friends or family members, you can also use your Club Points together with …

Avoiding Scams

We would like to keep our Club Caribe members updated on the latest coronavirus 2019 scam attempts. Unfortunately, fraudsters are trying to capitalize on the pandemic and are targeting people’s fears to take advantage of members. Make sure you protect your investment by being aware, and exercise good judgement to not fall victim to one of their schemes. Below are some helpful tips.  How do I know if I have been contacted by a Fraudster?  It isn’t always easy to identify a fraudster. Some of them are experts at what they do and can come across as being very professional. You should always listen to your gut instinct. If they are offering you a deal to rent or sell your timeshare, that seems too good to be true, chances are that it is. They may even pose as someone who works for our organization or a resort. Exercise caution and do not reveal any personal information. If in doubt, hang up the phone and contact us at 1 866 668 9261.   Please note the following:  Our organization will never contact you to rent out your timeshare.   Our organization will never contact you to sell your timeshare.  Our organization will never sell or share your personal information.    Our organization will never contact you to demand “Mexican …

All About Booking Your Holiday Time

The holiday season is a peak time for the hotel industry and we want to make sure that you know as much as you can so you can secure your holiday booking. The Club Caribe booking system works on a first come, first served basis, and you can improve your chance of securing a reservation by booking as early as possible. You may also want to consider upgrading your membership to ensure you have more than enough points to stay during the holiday weeks in the suite that you like most. The more points you have, the more possibilities you can enjoy.    There are a number of requirements that must be met to be able to book holiday time using your Club Caribe membership. We often get members asking us about when the holiday weeks are and how to book them so here is a quick overview, which we hope you will find useful.    The Holiday Weeks  Keep in mind that the number of club points required to stay at any of the resorts offered by your Club Caribe membership during the holiday weeks is higher than at other times of the year.  What are the …

Standardization of Discounts

Owning a membership is your ticket to vacationing better and you can choose the vacation option that works best for you. As a valued member of the Club Caribe family, you can expect to enjoy numerous benefits of your home away from home in any of our fabulous destinations, including Cancun, Puerto Vallarta, Riviera Nayarit, Los Cabos, the Islands of Loreto and the Sierra Madre. Through your support and loyalty, you have earned the right to special treatment including discounts and benefits.   Previously, there was some confusion about discounts, as some of the resorts were handling the program differently in each region. To make things easier, we have worked with all destinations to standardize and clarify the discounts and now members will get the same great benefits no matter where they choose to stay! Make sure you take advantage of the member discounts you are entitled to.  All resorts will offer three different types of cards:  Gold Card: All regular Gold Members will receive a 10 per cent discount on Food & Beverage outlets, Palmita Market, Spa Services and Activities/Tours through Travel Agencies. Members are not required to …

How To Avoid Timeshare Scams: Some Practical Tips

The great news is that if you are reading this from your monthly Club Caribe newsletter, you are already a vacation club member. The not so great news is that the amount of reported cases of scammers targeting vacation club owners has increased.   The scammers attempt to lure new buyers and vacation club owners into their schemes by promising ways for them to make money from their membership. Follow the tips below to help keep yourself protected from potential scams:  Rental Agency Scams  As a vacation club member, you may not always have the opportunity to travel and it can seem like a good idea to rent out your timeshare. There has been a recent timeshare scam by “timeshare advocates” that claim to be able to help you rent your timeshare. This scam involves requesting upfront fees and once these fraudsters have received your payment, they disappear with the money.  There are legitimate companies that will help you rent out your timeshare, but before selecting one, make sure you do your research and go with a well-known agency. The best way …

The Ins and Outs of Using Your Membership

The Ins and Outs of Using Your Membership

We want you to know all the ins and outs about your Club Caribe membership to make sure that you know how to use it effectively.   The flexibility of your membership allows you to choose from all unit sizes and travel in all seasons based on the points you have available in your account. You can also tailor the number of days you wish to spend on vacation depending on the points required for each resort, season and unit type.  With such a flexible program, there are many ways to take advantage of the benefits your membership has to offer. You can use your points to stay at any of the Villa Group properties, depending on your membership type, including all Villa del Palmar Resorts in Cancun, Puerto Vallarta, Cabo and Islands of Loreto. You can use your VPA Cancun points to book. You can also use your VPA Cancun or Garza Blanca points to book your stay at Garza Blanca Preserve in Puerto Vallarta and future Garza properties in development.   If you love to plan ahead, you can make reservations at any Villa Group/Tafer resort as far as 24 months in advance. And if you know that next year won’t allow you the time to …

Points Flexibility Gives You More Choice

Points Flexibility Gives You More Choice

Our points based membership is designed to give our members as much flexibility as they need. We know that not everyone is the same, and while some people enjoy staying in the same type of unit at the same time every year, others would like to have the option to enjoy new experiences. Our points system allows you to do both if you wish. There are many ways that you can use your membership and the more club points you have, the greater your possibilities are.   Your membership is designed to be easy to use and allows you to make changes according to your specific vacation preferences. With a points based membership, there are many ways to use your allocated club points whether you want to take a short break and stay in a big unit or stay in a smaller unit for a longer amount of time, or have several vacations in one year staying at different resorts. You can even use your points for meal plans, spa services and room amenities such as champagne and chocolate covered strawberries.  We recommend that you take some time to look at your points chart and review the different scenarios open to you to see how you can play around with your points. We understand that sometimes having so many options is …