Ensuring the safety and well-being of our guests and staff is our highest priority. Due to the global impact of COVID-19 and recent travel restrictions, we began soft closure procedures at our resorts as a precautionary measure.
Over this past week, many members have contacted us to ask about how this global health crisis is affecting our team members in Mexico. We have assured them that we are taking care of our valued staff and that despite these tough times, our team has not lost their passion for delivering the diamond standard of hospitality and service. It is this passion that characterizes us and all we do. They still feel their dedication to service, but it’s not the same without our guests. They are hopeful we will all come of this terrible situation soon and are eager to see our members return.
The partners of The Villa Group remain committed to delivering world-class vacations as we have done for so many years. We want to share with you a video message from the President of TAFER Hotels & Resorts.
Watch the below video message from Mr. Fernando Gonzalez, regarding COVID-19.
We wish you and your families the best during this difficult time and look forward to welcoming you back to our lovely destinations just as soon as it is safe to travel again! Stay Healthy.