August 2020 was a busy month of recognition for TAFER Hotels & Resorts. We are proud to share with our members that several of our resorts received impressive industry distinctions earning recognition from Tripadvisor, AAA, and RCI®. The awards come as a great honor to TAFER and we are proud to share our successes with our valued members.
Travelers’ Choice Awards
Tripadvisor is the world’s largest travel platform and every year they announce the winners of the Travelers’ Choice Awards based on the ratings and reviews of travelers just like you. This coveted award program selects its winners based on millions of reviews of favorite restaurants, airlines, and hotels of travelers’ around the globe. The highest accolade is the Travelers’ Choice Best of the Best award.
We are proud to share that Hotel Mousai was recognized as Tripadvisor’s ‘Best of the Best’ in the 2020 Tripadvisor Travelers’ Choice Awards ranking number 14 in the category of Top Luxury Hotel Brands in Mexico. The Best of the Best represents the highest-rated business that are in the top 1% of Tripadvisor listings. The next category of awards is Travelers’ Choice winners, and they receive a Tripadvisor Certificate of Excellence. This category represents the businesses that offer sterling service and are in the top 10% of all Tripadvisor listings. TAFER Hotels & Resorts’ other properties including: Garza Blanca Preserve Resort & Spa in Puerto Vallarta, Garza Blanca Resort & Spa in Los Cabos, and Villa del Palmar Cancun Luxury Beach Resort and Spa, all earned the distinction of 2020 Travelers’ Choice winners. The Village Spa at Villa del Palmar Cancun was also recognized separately with its own 2020 Travelers’ Choice Award. The Village Spa team is very proud of this achievement, which puts the Village Spa ranked among the top 10 per cent of attractions in the world as well as being ranked number #2 of 62 on Tripadvisor in the category of Spas & Wellness in Cancun.
A big congratulations to all our resorts, who were honored to receive Tripadvsiors’ important industry award. It is thanks to the kind reviews and comments left by our valued guests and members that have helped us to achieve such esteemed recognition, and we are extremely grateful for all your glowing comments and feedback. Please keep sharing your experiences!
In August 2020, several of our hotels had their AAA Diamond ratings renewed. Every year, the American Automobile Association (AAA) sends out its inspectors to evaluate hotels and restaurants around the world and rate them on a 5-point scale assigning ratings from one to five Diamonds based on a set of criteria such as cleanliness, level of service, design, and comfort. One Diamond indicates that the hotel meets the basic requirements at a budget price and Five Diamonds indicates the ultimate luxury indulgence on AAA’s scale. These internationally recognized ratings help travelers know exactly what kind of standards they can expect from a hotel before visiting it.
Garza Blanca Preserve Resort & Spa and Hotel Mousai in Puerto Vallarta both received their first Four and Five Diamond designations (respectively) in 2015 and have maintained their Diamond ratings ever since. This is the sixth year in a row their Diamond ratings have been renewed. Villa del Palmar Cancun Luxury Beach Resort & Spa received its first Four Diamond award last year, and they were honored to receive their second Four Diamond award in August 2020.
RCI’s Gold Crown Award
RCI® is the world’s leading vacation exchange network that allows timeshare owners to exchange time at their home resort to stay at other affiliated properties. They are committed to enhancing the experience of vacation ownership.
RCI® affiliated resorts are evaluated every year by RCI Members® who are asked to fill out a comment card and evaluate the resort based on a set of criteria such as housekeeping, hospitality, and resort facilities. The resorts that exceed specific standards are granted the RCI Gold Crown Award.
We are thrilled to share with our members that Garza Blanca Preserve Resort & Spa in Puerto Vallarta has received the honorable RCI Gold Crown Award for 2020 along with the Excellence in Service award for its tenth consecutive year. This distinction is in recognition of our high customer satisfaction scores from RCI® members. We know that this award reflects the commitment of our staff to go above and beyond to create outstanding vacation experiences.
We thank our members for the positive comments they shared about the experience they had at Garza Blanca Preserve Resort & Spa. We hope that we will continue to exceed your expectations and that you will keep sharing your opinions, as they matter.
While we might make it look easy, achieving such recognitions in the hospitality industry is no simple feat. Of course, we couldn’t do it without you and our exceptional staff! We hope that the awards that TAFER Hotels & Resorts has earned this year, will inspire you to come and enjoy destination-driven experiences in the most stunning locations in Mexico. We will ensure that you feel welcomed and get the level of service you deserve in a safe environment. We are waiting for you!